Grading System

Refurbished grades let you know the quality of a refurbished product from a cosmetic standpoint, and reflect whether a machine or her part has marks, scuffs or scratches, and to what degree.

They’ve become a quality standard in the industry as a way to accurately communicate what to expect from a specific machine. They build confidence in the customer and separate ‘as new’ machine from machine that may have scratches and signs of wear and tear.

It’s important to note that all of our Machines sold is high quality, thoroughly tested by expert technicians and fully functional - the grades only relate to the cosmetic condition and we highlight this to match your expectations with the machine you're looking to buy.

Following the standard assignment of lettered grades, we sell refurbished machines that is either assigned a Grade A or Grade B status. Here is what this means in further detail for our stocked brands:

Refurbished Grade A

This is the highest possible grade and reflects that the product is in excellent or very good condition and can be reasonably considered to be like new or similar. Some Grade A items may have minor cosmetic marks or light scratches.

Refurbished Grade B

A Grade B product will be in an okay condition with marks and scratches noticeably visible to the user. They are refurbished products where there are signs of previous use, but the functionality remains the same as Grade A products.